POSITION: CONTROLLER
DEPARTMENT: DELIVERY – CLIENT ACCOUNTING SERVICES
REPORTS TO: CLIENT DELIVERY MANAGER
VALUES DEMONSTRATED:
- Proactive.
- Adaptable.
- Solution-Oriented.
- Driven by Purpose.
- Committed to the ‘Wow.”
SUPERVISORY RESPONSIBILITIES:
- Oversees the daily workflow of the Accounting Associate when paired on client teams.
- Provides training and constructive feedback to the Accounting Associate.
TEAM LEAD:
- The Team Lead is the senior accounting member in each client delivery team.
- The Controller is the team lead on a Controller + Accounting Associate Team
- Team Lead Responsibilities:
- Client Onboarding:
- Assessment/Action Plan
- Identify and Implement Ongoing Processes
- Lead client communication and check-in calls
- Regular check-in calls with the delivery team
- Monitor deadlines and the quality of work
- Identify opportunities for value-added service within the scope of the client agreement.
- Client Onboarding:
KEY ACCOUNTABILITIES:
Financial Close:
- Manage the monthly, quarterly, and annual close process.
- Prepare balance sheet reconciliations, manage adjusting journal entries, and maintain supporting workpapers.
- Keep financial close checklists up to date with current tasks, due dates and assigned to the proper staff member.
- Document detailed processes in Clickup, using both written and video instructions.
- Present financial statements to the client’s leadership team, with baseline level analysis of variance or performance against budget.
Cash Management:
- Forecast client cash needs and cash position.
- Communicate cash matters to client leadership team.
Inventory:
- Maintain accurate cost and purchase details in the inventory schedule.
- Accurately code inventory purchases to the proper item in the financial system.
- Manage creating and receiving inventory against purchase orders.
- Create Inventory Builds/Production runs in a manufacturing environment.
- Reconcile and balance physical inventory counts to the financial system.
Payroll:
- Process timely and accurate payroll using third-party payroll software.
- Process payroll tax reporting and submissions, if not managed by the payroll software.
- Maintain payroll schedules that accurately reflect employee wage rates, deductions, deferrals, and garnishments.
- Maintain bonus and other supplemental payroll schedules.
- Oversee onboarding and termination of employees in the payroll system.
- Timely management of employment account registrations by state. Enroll new states and manage TPA assignments in the payroll system, as necessary.
- Monitor quarterly and annual tax filings prepared by the payroll provider to ensure compliance and
When working on an Accounting Associate/Controller team, some payroll duties may be delegated to the Accounting Associate.
Accounts Payable:
- Implement and maintain AP workflows and approval procedures.
- Ensure all Accounts Payable are accurately coded in the AP software and syncing to the financial software.
- Manage AP processing, ensuring bills are approved and paid in a timely manner.
- Collect W9s and prepare annual 1099 filings at the end of the year.
When working on an Accounting Associate/Controller team, some accounts payable duties may be delegated to the Accounting Associate.
Sales Tax Administration:
- Monitor sales-tax exposure and compliance obligations.
- Process new state sales tax registrations.
- Manage the reporting and submission of monthly, quarterly and annual sales tax filings.
System Management:
- Responsible for managing the integrity of the financial systems and any integrations touching the financial system.
- Within the financial system, responsible for ensuring the Chart of Accounts is appropriate for the client’s business, is numbered, and grouped into meaningful categories.
- Within integrated systems, responsible for ensuring that the external system is mapped to the financial system and accurately transmitting data.
- Manage close and lock dates to prevent unwanted data errors.
Communication and Representation:
- Coordinate and collaborate with the client’s other service providers such as vendors, tax CPAs, and attorneys, as needed.
- Present yourself as a member of the client’s internal team, unless otherwise instructed by the client.
Processes and Workflow:
- Identify & implement opportunities to maximize workflow efficiency.
- Possess awareness and curiosity of technology tools an integrations.
Special Projects:
- Other special projects as needed.
KEY SKILLS & EXPERIENCE:
- CPA Preferred
- Minimum 7 Years Experience.
- Experience working with business owners, principals and executive staff.
- Experience working with ambitious entrepreneurial organizations.
- You are flexible, responsive and forward-looking. You look ahead to anticipate and solve problems in advance.
- Operate with a sense of urgency. You have a passion for your work and are an advocate for your clients
- Comfortable with both written and verbal communication. You will be expected to prepare detailed write-ups and email communication.
- Experience managing technology solutions such as Shopify, Quickbooks Online, Bill.com, Melio, Exepnsify, Fathom, Syft, LivePlan, Rippling, Gusto, Avalara or others.
- Ability/desire to work with multiple clients in multiple industries and ability to handle shifting priorities.
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