Sr. Engineer AI User Assistance – Virtual

Alight Solutions

March 5, 2025

Il,

Sr. Engineer AI User Assistance

Are you a software developer who loves solving complex problems? Are you excited by the prospect of creatively solving problems?

Our Story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

  • Champion People– be empathetic and help create a place where everyone belongs.
  • Grow with purpose– be inspired by our higher calling of improving lives.
  • Be Alight– act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

About the Role

Come and be a part of our dynamic team, of engineers, data scientists, designers, and product managers. Together, we develop AI applications for the Alight Worklife platform with a significant emphasis on Generative AI.

Responsibilities

  • Partnering with our business, teams and solutions leaders to develop our product vision and ensure successful delivery.
  • Being an influential member in internal and external developer communities to share best-practices and process improvements.
  • Collaborating with cross-functional technical teams to ensure high standards and quality of code.
  • Building quality and high-performing functionality primarily with Python / Java/ JavaScript/ AWS Bedrock.
  • Developing new functionality on existing software applications.
  • Participating on an engaged team in rapid, agile development schedule.
  • Supporting the deployment of applications to Production environments.
  • Providing production environment development support for applications in use by customers.

Requirements

  • 3+ years of software development in an Agile environment.
  • Experience developing web or ML solutions utilizing Java, AWS experience.
  • Experience of object-oriented programming (OOP) and design patterns.
  • Experience estimating development efforts from software requirements in an Agile environment.
  • Demonstrate with search, chat or machine learning applications.
  • Manage services provided to the federal government or federal government contractor and therefore requires US Citizenship. Proof of citizenship status will be required at time of hire.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Salary Pay Range

Minimum: 110,400.00

Maximum: 178,400.00

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis.

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