&##127775; Client Intake Specialist – Above & Beyond Therapy &##128205; On-site | Toms River, NJ | Full-time
At Above & Beyond Therapy , we believe every family deserves exceptional support on their autism journey. As one of the fastest-growing ABA therapy providers in the country, we’re looking for a Client Intake Specialist to be the welcoming face of our organization and ensure every new client feels confident, cared for, and set up for success.
What You’ll Do
Be the first point of contact for new families – reaching out by phone, email, and other channels to answer questions and explain our services.
Guide families through onboarding by collecting required documentation, verifying insurance information, and creating accurate client profiles.
Ensure clarity & transparency around insurance coverage, eligibility, and potential out-of-pocket costs.
Coordinate across teams so each client transitions smoothly into active services.
Deliver an exceptional experience that builds trust and satisfaction from the very start.
What We’re Looking For
Strong communicator who enjoys talking with people and can explain information clearly.
Detail-oriented and organized – able to manage multiple clients, documents, and deadlines.
Experience with customer service, healthcare, or insurance verification is a plus (but not required).
Someone motivated by helping families get access to the care they need.
Comfortable working with a variety of computer programs and systems beyond standard tools like Microsoft Word and Excel.
Why Join Us
Mission-driven impact : You’ll play a vital role in helping families access life-changing autism services.
Team culture : Supportive, collaborative, and passionate teammates who care deeply about the work.
Growth opportunities : As we expand nationwide, we’re committed to developing our people along the way.
