Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and medication management
- Comprehensive training and development programs available
- High-quality customer service focus, enhancing patient and family satisfaction
What to Expect (Job Responsibilities):
- Assist providers by ensuring patient compliance with medications and lab monitoring
- Communicate with patients, families, and healthcare providers to maintain accurate medication history
- Navigate the medication authorization process and assist patients in overcoming barriers to access
- Document all interactions and findings in the electronic health record (EHR)
- Provide high-quality customer service to patients, family members, and care team members
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum 2 years of experience as a pharmacy technician, medical intake, or healthcare employee working with medications
- Medication Therapy Management Certification from the Pharmacy Technician Certification Board (PTCB) or Medication History Certificate from the American Society of Health-System Pharmacists (ASHP) within 6 months
- Proficiency in using computers, software, and web-based applications
- Effective verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience working with insurance to process medication authorizations
- Familiarity with outpatient clinics and processing medication refill requests
- Experience taking patient medication history
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