Director, Financial Assistance – Online Programs (Remote)

Lensa

May 27, 2025

Florida,

Director, Financial Assistance – Online Programs (Remote)

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Position Details: Location: Remote
Direct Reports: Financial Aid Advisors and Support Staff for Online Programs

Position Summary

The Director of Online Program Financial Aid oversees financial aid services for graduate and professional students enrolled in online programs. This role manages the awarding, packaging, and compliance of financial aid tailored to online students, ensuring efficient, accurate service and collaborating with online program staff to support student recruitment, retention, and success.

Key Responsibilities

  1. Online Student Financial Aid Management: Oversee financial aid operations for online programs, including application processing, need analysis, and award disbursement, ensuring timely support and accurate information.
  2. Compliance and Best Practices: Ensure compliance with federal, state, and institutional regulations related to online financial aid. Develop and implement best practices specific to online student support and award management.
  3. Collaboration with Online Program Staff: Work closely with online program administration to coordinate financial aid support, aligning processes with enrollment and retention goals. Provide training and guidance on financial aid matters.
  4. Scholarship and Funding Allocation: Manage scholarships, grants, and institutional funds for online students, ensuring proper allocation and compliance. Partner with Advancement on donor-funded scholarships for online students.
  5. Team Leadership and Support: Supervise financial aid advisors and support staff, providing training, mentorship, and ongoing support to ensure high-quality service and compliance.

Qualifications

  • Bachelor’s Degree in Higher Education, Business, or related field; Master’s preferred.
  • 5+ years of experience in financial aid, preferably with online or distance education focus.
  • Knowledge of financial aid regulations and best practices for online students.
  • Strong organizational, analytical, and communication skills.

Skills and Certifications

  • NASFAA Professional Credentials are preferred; other credentials encouraged.
  • Experience with online financial aid management systems is an asset.

The University of Miami is an Equal Opportunity Employer. Females, minorities, protected veterans, and individuals with disabilities are encouraged to apply. For more information, click here.

Additional Details

Job Status: Full time

Employee Type: Staff

Pay Grade: A13

Additional Information

  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Finance and Sales
  • Industries: IT Services and IT Consulting

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