The Raymond Corporation
February 7, 2024
Application Specialist – Remote
About our company: The Raymond Corporation is a division of the Toyota Industries Corporation. We empower you to do great work in a company with 100 years of success, innovation and growth. Our Associates are the foundation of our continued success. If you’re innovative and enjoy the thrill of making things happen – share our vision and grow with us.
About the position: The Application Specialist acts as an iWAREHOUSE Solutions consultant to Raymond customers. As a key technical advisor and product advocate, you will identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages.
Essential Position Duties:
Supports the Raymond Enterprise by assessing customer needs, sites and assisting with customer presentations.
Assists with application studies, develops value-based solutions, sources suppliers, and generates required information for proposals.
Develops, designs, and tests specialty equipment and related software programs.
Ensures customer requirements are met by coordinating with multiple internal and external resources.
Troubleshoots and identifies reported issues and provides technical support to external customers as needed.
Ensures user’s needs are met in provided application solutions.
Ability to deal with customers on a face-to-face basis.
Ability to write routine reports, correspondence, and process documentation.
Review of internal processes and execution of their standardized improvement initiatives.
Must be able to perform duties under minimal supervision but respond to rapidly varying requirements.
Demonstrate drive, initiative and maintain records of activities.
Willing and able to learn quickly, performs accurately with a degree of flexibility.
Motivated to pursue continuous self-development and training.
Must be able to maintain effective working relationships with employees, Co-workers, and Managers.
5+ years of technical field experience
Bachelor’s degree or equivalent is preferred
Excellent written and verbal communication skills
Excellent Organizational Time Management skills
Proficient in Microsoft office Suite and similar software
AutoCad experience is a plus
About the work environment: Personal Protective Equipment (PPE) is required in accordance with Company policy. For forklift operation, required to obtain and maintain Forklift Driver Certification through the Company and operate the forklift in a safe manner.
About the total compensation package:
Salary – $68,000 – $87,400 per year. Compensation depends on the selected candidate’s education and experience.
Benefits – We recognize the value of a comprehensive benefits program for our employees and work tirelessly to make sure our package meets the needs of our employees and their families. Eligible employees can elect and participate in a variety of benefits including:
Vacation available on day 1
10 paid holidays
Medical and Rx Plan options
Dental and Vision Plan options
Employee Assistance Program (EAP)
Flexible Spending Accounts (FSA) for medical and dependent care
Life Insurance and AD&D
Short-Term and Long-Term Disability
Accident, Critical Illness, and Indemnity Insurance
ID Theft Protection
Comprehensive 401(k) retirement plan with company match
Profit Sharing Plan based on annual profitability
Long-Term Care Insurance
Vacation, Sick, & Volunteer Time
Tuition Aid Program